Updated
Updated Enterprise timestamp columns to display accurate data.
Problem
We found that Enterprise timestamp columns (TIMESTAMP_LTZ type), which are based on the enterprise timezone configured in the Operations IQ® Platform settings, were not displaying accurately in Tableau. This issue was caused by a known limitation within Tableau regarding how it handles TIMESTAMP_LTZ data types (Help And Training Community).
Solution
To resolve this issue, we have implemented a conversion process for the enterprise timestamp columns directly in the data source ensuring accurate display of Enterprise timestamp data in Tableau.