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IQ Case Facility Communication - Data

Ashley Ware avatar
Written by Ashley Ware
Updated over a month ago

Data Points

Snowflake Field Name

Tableau Data Source Field

Folder

Definition

CASECREATED_TO_INITIAL_CONTACT_TIME

CASECREATED_TO_INITIAL_CONTACT_TIME

Root

The duration from when the transfer center specialist created and saved the transfer case until the specialist marked the escalation as contacted. Calculation: Initial Contact Timestamp minus Case Created Timestamp

CASE_COMMUNICATION_ID

CASE_COMMUNICATION_ID

Root

It is the unique GUID assigned to tie up all the communication events with the employee.

CASE_CREATED_TIMESTAMP

CASE_CREATED_TIMESTAMP

Root

The local date and time of day when the transfer case was initially opened and saved.

CASE_CREATED_TIMESTAMP_UTC

CASE_CREATED_TIMESTAMP_UTC

Root

The UTC date and time of day when the transfer case was initially opened and saved.

CASE_NUMBER

CASE_NUMBER

Root

The identifying number that appears below the patient's name in the case details header.

CASE_OWNER

Case Owner

Root

The user whose name appears in the case's Case Owner field. This name can be changed.

CASE_OWNER_USERNAME

Case Owner Username

Root

The company’s unique login identifier associated with the employee who owns the case.

CUSTOMER_FACILITY_ID

CUSTOMER_FACILITY_ID

Root

If a facility is integrated with Capacity IQ®, and the facility recorded in the facility communication history entry has an external identifier, it will display the value set in the campus settings for that facility.

DATEPARTITION

DATEPARTITION

System Calc

System calculation used internally to partition the data for efficient processing. This field is not intended for client report building.

FACILITY_ID

FACILITY_ID

System Calc

A unique identifier of the facility associated with the communication entry. This is not intended for client report building.

FACILITY_NAME

FACILITY_NAME

Root

The name of the facility associated with the facility communication card.

FINAL_DISPOSITION

FINAL_DISPOSITION

Root

The outcome of the facility communication. i.e. Cancelled, Consulted, Accepted, Redirected, Declined.

FINAL_DISPOSITION_LOCALIZED

FINAL_DISPOSITION_LOCALIZED

System Calc

The outcome of the facility communication. This field is for language localization only and is not intended for client report building.

FINAL_DISPOSITION_REASON

FINAL_DISPOSITION_REASON

Root

The reason that the final disposition for the facility communication was cancelled/declined.

FINAL_DISPOSITION_TIMESTAMP

FINAL_DISPOSITION_TIMESTAMP

Root

The local date and time of day of the latest disposition for the facility communication.

FINAL_DISPOSITION_TIMESTAMP_UTC

FINAL_DISPOSITION_TIMESTAMP_UTC

Root

The UTC date and time of day of the latest disposition for the facility communication.

INITIAL_CONTACT_TIMESTAMP

INITIAL_CONTACT_TIMESTAMP

Root

The local date and time of day of the latest disposition for the facility communication.

INITIAL_CONTACT_TIMESTAMP_UTC

INITIAL_CONTACT_TIMESTAMP_UTC

Root

The UTC date and time of day the transfer center specialist first selected the Contacted icon in the facility communication.

INITIAL_CONTACT_TO_FINAL_DISPOSITION_TIME

INITIAL_CONTACT_TO_FINAL_DISPOSITION_TIME

Root

The duration from when the transfer specialist first selected the contacted button until the specialist sets the facility communication's disposition. Calculation: Final Disposition Timestamp minus Initial Contact Timestamp (example: 55 minutes)

INITIAL_CONTACT_TO_INITIAL_RESPONSE_TIME

INITIAL_CONTACT_TO_INITIAL_RESPONSE_TIME

Root

The duration in minutes from when the transfer specialist first contacted the facility until the call was returned. Calculation: Initial Response Timestamp minus Initial Contact Timestamp

INITIAL_RESPONSE_TIMESTAMP

INITIAL_RESPONSE_TIMESTAMP

Root

The local date and time of day that the facility first returned the transfer center specialist's call.

INITIAL_RESPONSE_TIMESTAMP_UTC

INITIAL_RESPONSE_TIMESTAMP_UTC

Root

The UTC date and time of day that the facility first returned the transfer center specialist's call.

INSTANCEID

INSTANCEID

System Calc

The unique identifier associated with the instance. For Transfer IQ®, this will be the same as the Tenant ID. This field is not intended for client reporting.

IS_DELETED

IS_DELETED

Root

If the facility communication card is deleted, the record will be marked as TRUE. Otherwise, this will be false.

IS_FIRST_CONTACT

IS_FIRST_CONTACT

Root

If the column displays a value of True, the facility was the first to be contacted for the transfer case.

LASTMODDATE

LASTMODDATE

Root

The created local date/time that the facility communication history record was updated.

LASTMODDATE_UTC

LASTMODDATE_UTC

Root

The created UTC date/time that the facility communication history record was updated.

LATEST_LASTMODDATE_UTC

LATEST_LASTMODDATE_UTC

Root

The latest UTC date/time that the facility communication card was updated.

NUMBER_OF_TIMES_CONTACTED

NUMBER_OF_TIMES_CONTACTED

Root

The number of times that the transfer center specialist attempted to contact the facility.

TENANTID

TENANTID

System Calc

The unique identifier associated with the tenant. This field is not intended for client reporting.

TRANSFER_ID

TRANSFER_ID

System Calc

A unique identifier of the transfer center case. This is not intended for client report building.

WAREHOUSEACQUISITIONDATE_UTC

WAREHOUSEACQUISITIONDATE_UTC

System Calc

The latest timestamp that a record is inserted in the Snowflake Data Warehouse in UTC format.

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