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Auto Transport Job has Same Origin and Destination on Transport Job Audit - Capacity IQ®

This article will explain how to prevent the issue of an auto transport job showing the same origin and destination.

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 10 months ago

About

It is possible to have an auto transport job to have the same origin + destination location in the Transport Job Audit. This may be due to an A02 (Transfer) ADT message processing before the job is put in progress.


Solution

  • To prevent this issue, confirm the Transport Job is In Progress before sending a A02 (Transfer) message.

  • One way you can confirm this is with a Patient Audit.

  • When the transport job is put in progress, it locks the origin of the job, thus sending the A02 after a job was put in progress will not update the origin.

  • If you want to confirm this caused an issue check the Transport Notification History to see the origin/destination location statuses at the time of Job Creation.


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