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Auto Transport Job has Same Origin and Destination on Transport Job Audit - Capacity IQ®
Auto Transport Job has Same Origin and Destination on Transport Job Audit - Capacity IQ®

This article will explain how to prevent the issue of an auto transport job showing the same origin and destination.

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 6 months ago

About

It is possible to have an auto transport job to have the same origin + destination location in the Transport Job Audit. This may be due to an A02 (Transfer) ADT message processing before the job is put in progress.


Solution

  • To prevent this issue, confirm the Transport Job is In Progress before sending a A02 (Transfer) message.

  • One way you can confirm this is with a Patient Audit.

  • When the transport job is put in progress, it locks the origin of the job, thus sending the A02 after a job was put in progress will not update the origin.

  • If you want to confirm this caused an issue check the Transport Notification History to see the origin/destination location statuses at the time of Job Creation.


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