We have moved all Data Point Definitions from our legacy online help site to the TeleTracking® Help Center.
What’s Changing
Old Location: Previously, all data point definitions were listed in a single searchable table on our legacy help site.
New Location: Each data source now has its own article in the TeleTracking® Help Center, with all associated data point definitions listed there.
Status: The old help site will no longer be updated.
Data Points - New Location
US Customers
EU Customers
DE Customers
Data Points - Legacy
US + EU Customers
DE Customers
Data Source Overviews
US Customers
EU Customers
DE Customers
Locating Data Point Definitions
Use the Help Center: Browse or search for the data source you're interested in. Each data source article contains definitions for all data points within that data source.
Ask Telebot: If you know the data point name, you can ask Telebot directly.
Example: “What is theBT_JOB_SOURCE
data point in theBTJOB
data source?”Quick Search Tip:
💡 Best Practice
UseCtrl+F
(orCmd+F
on Mac) to search within articles for a specific data point.
We recommend using the Help Center and Telebot as your primary sources for data point definitions moving forward.