About
A locked case cannot be edited and will show the message "You cannot modify this case right now because a bed request for the patient is in progress. You can modify this case once the bed request process is complete”.
Solution
On handling a submitted bed request, a lock is put on the case and you will receive a dialog box with one of the following 3 messages:
Unable To Create Bed Request
Possible Duplicate Bed Request
A Similar Bed Request Exists
You will have to chose an action to release the lock:
Cancel
Close Message
clicking on the X icon to close the window
If you do not perform any actions and close the browser or the browser tab, there is no other way to return to this popup model.
The case is temporarily locked and you will have to wait 10 minutes for it to automatically release.