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Escalation Communication - Update - Transfer IQ®

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 8 months ago

New

Escalation Contacts

Idea

We heard the need to associate physician or staff names to escalations to provide more granular detail for escalation communications

Solution

IQTC-5740 - After adding the Role, users select Add/Edit Details to display the Escalation Associations & Contact dialog box where they can choose the name of the physician/consultant or staff member to associate with the role. This information is saved in the escalation history (Show History) and the Case Log. This enhancement provides more granular detail for escalation communications.


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