Info
Users of the Capacity IQ® EVS, Transport, and Nurse mobile applications can now change the sound played when receiving a notification. Users must navigate to Settings which will allow them to select a different sound for when push notifications are delivered to the device.
Note: There will be variations in how these work between iOS and Android devices
An article with video demos is available in Knowledge Bridge.
Notification Sounds
In the Settings > Notification Sounds page, users can now choose a different sound to replace the default tone that plays when receiving notifications.
iOS – Users can preview and select from ten different sounds of a variety of
length, volume, and number of repetitions. The selected sound is associated
with the user’s login and persists when the user logs into a different device.
Android – Users are presented with the notification sounds available in the
device's library. The user may select a sound here. The selected sound persists on the device until changed by a user.
This enhancement requires integration with Capacity IQ® or the Capacity Management Suite® solution and mobile services version 2023.10 or later as well as mobile application version 2023.11 or later.
Sounds do not distinguish notifications from each other. One sound is for all notifications.
Go to Settings > Notification Sounds
The Notification Sound page appears.
