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To get the best use out of our help content

Joe Caffrey avatar
Written by Joe Caffrey
Updated over a year ago

About


At TeleTracking, we're committed to delivering top-notch content experiences for both our team and our valued clients. We recognize the importance of standardized, accurate, and user-friendly content, which is why we're thrilled to announce significant changes to our content delivery strategy. Our goal is to ensure that accessing and utilizing our resources is intuitive, efficient, and rewarding for everyone involved.


What is a Collection:

  • Collections in the Help Center are curated groups of articles that are organized around a specific topic or theme.

  • Each collection contains articles that provide information, guidance, or support on a particular subject, making it easier for users to find relevant content.

  • Collections serve as a structured way to navigate the Help Center, allowing users to browse through related articles efficiently.

How to Access Collections:

  • To access any of these collections, simply visit our Help Center.

  • From there, navigate to the respective collection by selecting the appropriate category or using the search function to find specific articles.

  • Once you've found the collection you're interested in, browse through the articles to discover valuable insights and information tailored to your needs.

Reference Documents:

  • Our Reference Documents collection serves as a centralized hub for technical information, including Technical Information References, SQL Best Practices, HL7 Guides, and more.

  • To access the Reference Documents collection, simply navigate to Reference Documents and explore the various articles available. Here, you'll find a wealth of valuable resources to support your technical needs.

Feature Announcements:

  • Stay informed about the latest features, updates, and fixes through our Feature Announcements collection.

  • To access the Feature Announcements collection, visit Feature Announcements and discover dynamic articles and news items that highlight new functionalities and improvements across our products.

  • You’ll also find Feature Announcements Highlights in the News Section of the Messenger

News Bulletins:

  • Our Bulletins collection covers a wide array of critical insights, including technical information, impactful issues, internal product news, and more.

  • To access the Bulletins collection, head over to News Bulletins and explore the articles available. Here, you'll find actionable content that addresses various topics relevant to your workflow and interests.


By centralizing our content and optimizing accessibility, we're revolutionizing content delivery to enhance your user experience. Whether you're seeking technical guidance, staying updated on product features, or exploring critical insights, our collections provide valuable resources to support your journey with TeleTracking. Join us as we continue to prioritize your needs and deliver content that empowers you to succeed.

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