About
This document outlines the changes to your IQ Platform tenant as TeleTracking migrates to a single URL application.
What is changing?
The URL for accessing TeleTracking applications on the IQ platform.
The integration between your health system’s Active Directory (AD) user profiles and TeleTracking user profiles.
Why the change?
This change is occurring to keep our product more aligned with industry best practices for SaaS offerings.
Your health system will no longer need TeleTracking Security Groups built within your Active Directory.
Who is affected by the change?
All users who login to TeleTracking’s cloud-based IQ platform.
Login Process for Single URL
All clients will now launch the same URL: https://teletracking.app
Enter your health system domain name or your email address. Click continue.
The TeleTracking login page will appear and look familiar. Two different examples are shown below.
If you are a user who has access to more than one instance (i.e. Test and Prod), you will be prompted to select one.
To eliminate the need to enter your domain name and choose your tenant upon each login, you will be provided a shortcut URL that can be published or pushed for end users to navigate straight to your login page.
Below is an example of a properly saved bookmark URL:
For System Administrators
Users no longer need to be assigned an Active Directory Security Group. All user permissions will be assigned and managed in the IQ Admin tool.