Case Management
Case Management plays a key role in supporting patient flow in a hospital. Case Managers facilitate discharges and ensure that the patient’s care journey continues after leaving the hospital. This involves searching for placement facilities, setting up home care, and ensuring patients have the proper medical equipment to safely return home. Despite external challenges, Case Managers work under pressure to discharge patients as quickly as possible. TeleTracking helps Case Management account for discharge delays and streamline communication between Nursing Units and Patient Placement.
Where you can find this feature: TeleTracking platform.
How Case Management Works
Functionality
Discharge Facilitation: Case Managers coordinate with various departments to facilitate patient discharges.
Post-Discharge Planning: Arranging placement facilities, home care, and medical equipment for patients.
Communication: Streamlining discharge communication between Nursing Units and Patient Placement using TeleTracking.
Delay Management: Tracking and accounting for delays associated with discharges.
Workflows
Initiating Discharge:
Access the patient’s profile in TeleTracking.
Review discharge readiness and necessary post-discharge arrangements.
Coordinating with Departments:
Communicate with Nursing Units to confirm discharge plans.
Update Patient Placement on discharge status and requirements.
Post-Discharge Arrangements:
Search for appropriate placement facilities if needed.
Set up home care services and ensure delivery of medical equipment.
Managing Delays:
Use TeleTracking to log and monitor any delays in the discharge process.
Communicate with relevant departments to address and resolve delays.
This Reference Guide provides step-by-step instructions for the functionality needed to complete the designed Patient Flow processes and workflows specific to the department.