About
Department Pagers are user accounts setup in the system configured for specific Unit/Department paging. Sometimes it can be difficult to locate the correct name of the pager, or find examples of which ones you have. We’ll cover how to utilize User Management filtering to help locate department pagers.
Solution
Identify Via Name
One way we can identify department pagers is by the way they are named. Generally the First Name is “Dept Pager”, but sometimes it’s flipped to Last Name.
Navigate to Admin Tool → User Management.
Enter “Dept” in the filter string.
Change the User Attribute to First Name or Last Name.
Hit Go.
If you don’t find the results, try the other name filter.
Identify Via Role
If you are not able to find it by first or last name, another option you have is the role. Roles are usually named with “Department”, “Dept”, or “Pager”.
Navigate to Admin Tool → User Management.
Enter “Department”, “Dept”, or “Pager”. in the filter string.
Change the User Attribute to Role.
Hit Go.
If you don’t find the results try identifying what the shared role may be from Admin Tool → User Management → Role Management.
Related
Upcoming