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Same Patient Name - Capacity IQ®

Same patient name and how it appears

William Pelino avatar
Written by William Pelino
Updated over 10 months ago

About

Patients with the same last name will show in red.

Steps

Patients with the same last name

When manually entering a patient into Patient Tracking Portal, you will get a pop-up to alert you that the patient’s last name conflicts with other patients in the unit after you hit save.

You are still able to continue PreAdmitting the patient.

  • Remember, the preadmit patients will show under Capacity IQ® PreAdmit, and not Patient Tracking (unless you perform a patient search in Patient Tracking).

  • Once the patient is admitted, they will show in Patient Tracking

Best Practices

It is not possible to disable this feature.

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