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Error Saving New User - Capacity IQ®
Error Saving New User - Capacity IQ®

Error creating a new user.

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 5 months ago

Problem

Saving a new user returns the error: "An error has occurred. Please contact your system administrator.”


Solution

The error usually indicates that multiple fields of the new user’s management data are already saved under another user. An example of this would be identical User Login IDs or IVR IDs; ensure those are unique.


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