About
Unable to add a facility to the facility name under Communication > Target Facility Communication.
Solution
Confirm the facility is listed in Facility Dictionary
Admin > Data > Dictionaries
Is Target checked?
If target is not checked for this facility, it will not be an option for Target Facility Communication
Edit the facility to include Target
Return to your Case Communication
The facility will now appear under Target Facility Communication
Note: If you do not have the permissions to check or made these changes, reach out to an admin for assistance.
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