About
You search for a clinician and the results show “No records found”.
Solution
Check to see if the clinician you are looking for exists directly from the NPPES NPI Registry website
Search NPI Records
If available, try searching for the clinician using their NPI number.
If no results are returned, try simply using the clinician’s First Name and Last Name. If the clinician has a common name, you may want to include the State in your search to narrow down your results. If you want to narrow down the returned results further, there are a variety of additional fields available as seen below.
Who is NPI integration for?
NPI integration only exists for TeleTracking customers using our solutions within the United States.
For customers that use our solutions outside of the United States:
Clinicians need to be manually added by a TeleTracking System Administrator or can be uploaded in bulk by TeleTracking.
Note: TeleTracking is not responsible for maintaining the contents of the National Provider Index (NPI) website, however, if needed, TeleTracking will perform a sync to retrieve an updated list of providers and refresh our clinician repository that comes from the NPI website.
Related
Issuance of an NPI does not ensure or validate that the Health Care Provider is Licensed or Credentialed. For more information please refer to NPI: What You Need to Know
The NPI Registry Public Search is a free directory of all active National Provider Identifier (NPI) records. Healthcare providers acquire their unique 10-digit NPIs to identify themselves in a standard way throughout their industry.
Individuals or organizations apply for NPIs through the CMS National Plan and Provider Enumeration System (NPPES). After NPPES supplies an NPI, they publish the parts of the NPI record that have public relevance, including the provider's name, specialty (taxonomy) and practice address.