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Unable to See Transfers Menu - Transfer IQ®

William Pelino avatar
Written by William Pelino
Updated over 10 months ago

About

Unable to see the Transfers menu within the application.


Solution

Check if you have the right permissions or active directory group assigned.

Necessary permissions:

  • For Transfer IQ® + Capacity IQ® or Capacity Management Suite®: Administrator, Patient Placement Specialist, Capacity Management User roles

  • For Transfer IQ® + Capacity IQ® or Capacity Management Suite® with Referral IQ® enabled: All the above and External Care Provider roles

  • For Transfer IQ® Standalone: Patient Placement Specialist role

Reach out to your system administrator for further assistance as outlined in Request Change to User Permissions


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