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Network Connection Down - Operations IQ® Platform
Network Connection Down - Operations IQ® Platform
William Pelino avatar
Written by William Pelino
Updated over 6 months ago

About

A Network connection is down which means communication with the Capacity Management Suite ({0}) is temporarily disabled. Please contact your system administrator.


Solution

  • It seems like you may be experiencing an issue with your internal network. Before reaching out to Teletracking support, it's best to contact your internal network administrator and inform them of the problem you're facing. They can help you determine if there are any network-related issues that may be causing the problem. If they advise that everything is fine on their end, then you can reach out to Teletracking support for further troubleshooting assistance.

  • When speaking with Teletracking support you will need to have the following questions answered:

    • Is the issue just with my workstation?

    • Is the issue with more than one user?

    • Can you provide the most recent date and time you experienced this issue?

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