Fixed
Case_Physician_Communication and IQ_Case_Staff_Communication.
Problem
We found a problem with aggregated datapoints like timestamps and duration fields were inaccurately calculated at the communication_id level.
Solution
To rectify this, we've introduced case_communication_id and updated the datasource to operate at the case_communication_id granularity instead of the communication_id granularity. This update should enable Data Warehouse Connector (DWC) customers to refresh the entire datasource.
The default value displayed will be NULL for all duration data points including:
Initial_Contact_To_Initial_Response_Time
Initial_Contact_To_Final_Disposition_Time
Case_Created_To_Initial_Contact_Time
Fixed
Performance Improvements to Census Snapshot + Location Action Status data sources.
Problem
We are continually working on improving standard lane data latency.
Solution
We have implemented performance improvements for Census Snapshot & Location Action Status Data Sources. This modification will not affect dashboards or Data Warehouse Connector connections.