About
Archive has not run for a number of days, despite being set to run automatically. This would usually indicate that the archive service is hung.
If Archive or ETL does not run daily, it will cause issues with reports.
Reports will be blank or not run completely
Solution
The archive service should be recycled.
Confirm that the archive service is set to start automatically overnight by navigating to Admin Tool > Archiving.
Once that is confirmed then check for a SQL disconnect or other potential causes for a service hang. A SQL disconnect can be checked for in the event logs (start > run > eventvwr > teletrackinglog).
If a disconnect did occur then restart the XT Archive service along with all other XT services.