Info
This article provides a brief description of all services for the Capacity Management Suite® application.
Clients should not start, stop, or restart any of the services listed below without Teletracking Client Support’s approval.
Services
CTI32svc
The CTI32 Telephony Engine is used for IVR processing
INTERFACEWARE Iguana™
Maps HL7 data to and from the database management system (DBMS)
XT Archive
Copies all records from the production database to the archive database
XT BedTracking Timer
Used to manage BedTracking timers and events
XT Employee Notification
This service is used to process employee notifications
XT External Integration
XT External Integration service is used for integration with external systems
XT Integration
Manages the two-way communication between BedTracking and RTLS
XT Message Broker ADT Queue
Used to process and route all ADT messages
XT Message Broker Queue
Used to process and route Lab and Radiology Orders HL7 messages
XT Notification
Used to process and send notification emails
XT Patient Manger Timer
Used to manage patient timers and events in PreAdmit
XT Reporting
Used to process requests for Capacity Management Suite®
XT Statistics
Runs every hour to populate the census data for a campus (statisticsSnapshot table)
XT Subscription Based Notification
This service is used to process subscription based notifications
XT Supervisor Alert
This service is used to process supervisory alerts
XT Timer Alert
This service is used to process the PreAdmit Tracking alerts contained in the My Notifications > PAT tab
XT Transport Tracking Queue
Used to process TransportTracking messages
XT Transport Tracking Timer
Used to manage TransportTracking timers and events
XT User Session Monitor
Used to monitor and manage a user’s web and IVR sessions
XT
Primary database used
XTArchive
Used to backup the Capacity Management Suite® database and run reports against
XTIguana
Contains the ADT messages