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Services - Capacity Management Suite®
Services - Capacity Management Suite®

This article provides a brief description of all services for the CMS application.

William Pelino avatar
Written by William Pelino
Updated over 5 months ago

Info

This article provides a brief description of all services for the Capacity Management Suite® application.

  • Clients should not start, stop, or restart any of the services listed below without Teletracking Client Support’s approval.


Services

  • CTI32svc

    • The CTI32 Telephony Engine is used for IVR processing

  • INTERFACEWARE Iguana™

    • Maps HL7 data to and from the database management system (DBMS)

  • XT Archive

    • Copies all records from the production database to the archive database

  • XT BedTracking Timer

    • Used to manage BedTracking timers and events

  • XT Employee Notification

    • This service is used to process employee notifications

  • XT External Integration

    • XT External Integration service is used for integration with external systems

  • XT Integration

    • Manages the two-way communication between BedTracking and RTLS

  • XT Message Broker ADT Queue

    • Used to process and route all ADT messages

  • XT Message Broker Queue

    • Used to process and route Lab and Radiology Orders HL7 messages

  • XT Notification

    • Used to process and send notification emails

  • XT Patient Manger Timer

    • Used to manage patient timers and events in PreAdmit

  • XT Reporting

    • Used to process requests for Capacity Management Suite®

  • XT Statistics

    • Runs every hour to populate the census data for a campus (statisticsSnapshot table)

  • XT Subscription Based Notification

    • This service is used to process subscription based notifications

  • XT Supervisor Alert

    • This service is used to process supervisory alerts

  • XT Timer Alert

    • This service is used to process the PreAdmit Tracking alerts contained in the My Notifications > PAT tab

  • XT Transport Tracking Queue

    • Used to process TransportTracking messages

  • XT Transport Tracking Timer

    • Used to manage TransportTracking timers and events

  • XT User Session Monitor

    • Used to monitor and manage a user’s web and IVR sessions

  • XT

    • Primary database used

  • XTArchive

    • Used to backup the Capacity Management Suite® database and run reports against

  • XTIguana

    • Contains the ADT messages

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