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Not Authorized To View This Page Error - Operations IQ® Platform
Not Authorized To View This Page Error - Operations IQ® Platform
William Pelino avatar
Written by William Pelino
Updated over 5 months ago

About

You receive an error "not authorized to view this page" when accessing the Operations IQ® Platform.


Error

Error message when accessing the Operations IQ® Platform.:

"not authorized to view this page"

Cause

The user does not have any user roles defined.

Solution

The user needs user roles added to their account.

Details

  • The client's internal system administrator for the user will need to add a user role to their account.

    • Internal system administrators are usually your Help Desk or someone in a managerial role.

  • This can be done by going to Admin > Users and then searching for the specific user. Once the user is found, user roles can be added to the account.

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