About
When manually trying to create a user account you receive the error: There are one or more items below that need your attention.
Solution
To fix this issue, remove all characters exceeding two in the middle initial field until only two remain.
IQ® user accounts should be created through your companies Active Directory.
When creating accounts through the Active Directory, this is the only area to add the users roles.
TeleTracking does not have the ability to access your companies Active Directory. Reach out to your internal help desk for further assistance.