Level of Care
Hospital Services and Levels of Care can be used in the bed search in the PreAdmitTracking® application to locate an appropriate bed for a patient. This feature is used by healthcare administrators and staff to ensure patients are placed in units that match their required level of care. It is essential for optimizing patient care and hospital resource management.
Where you can find this feature: Admin Tool > Dictionary Management, Admin > Settings > Capacity Management, and in list views in the PreAdmitTracking® application.
How Level of Care Works
Functionality
Levels of Care are configured in the Dictionary Management section of the Admin Tool component or Admin > Settings > Capacity Management. The degree of care required by the patient (e.g., Critical, Intermediate) is associated with hospital services (e.g., Oncology, Obstetrics).
Permissions Required:
Admin Tool Menu: Access the Admin Tool menu or Admin > Settings > Capacity Management.
Level of Care: Configure levels of care with administrative permission. Edit rights are required to make changes; View rights allow viewing but not changing levels of care.
To select a level of care in a PatientTracking Portal® application list view:
In the LOC column, click to display a menu.
Click the appropriate level of care.
Click Save.
To remove a level of care:
Click the level of care name on the menu to remove the border.
Click Save.
Customizing Level of Care Names
If you have the appropriate permissions, you can customize level of care names. These names will be available to select on the Patient/Placement Details form and on the Unit Attributes tab in the Admin Tool or Admin > Settings > Capacity Management component.
Workflows
Adding, Editing, Deactivating, or Deleting Levels of Care
Display the Dictionary Management page:
Go to Admin Tool > Dictionary Management.
Go to Admin > Settings > Capacity Management > Miscellaneous > Dictionary Management.
In the Dictionary Name column, click the Level of Care link.
To add levels of care:
Click Add to add a new row at the bottom of the page.
In a blank row in the Name column, type a level of care (e.g., Critical Care).
Click Save. The level of care appears in alphabetical order.
Repeat steps 1-3 to add more levels of care.
To edit existing levels of care:
Change the information in the appropriate rows and columns.
Click Save.
To deactivate a level of care:
Select the checkbox for the level of care.
Click Deactivate. Deactivated levels will not be available for new selections but remain visible in existing patient records.
To activate a deactivated level of care:
Select the checkbox for the level of care.
Click Activate in the upper-right corner of the page.
To delete a level of care:
Select the checkbox for the level of care.
Click Delete Selected Records.
Confirm the deletion by clicking OK.
Selecting an Icon for Level of Care
To select an icon to display in a PatientTracking Portal® column heading instead of text:
Under List View Header Icon, click the magnifying glass icon to display the Select an Image window.
Scroll to find the picture that should represent Level of Care as a column heading.
Select the picture, and then click OK. The pictures available are uploaded through the Icon Management section of the Admin Tool component or Admin > Settings > Capacity Management.
Editing a Patient's Level of Care
On a list view that includes the Level of Care or LOC column, you may change the level of care associated with a patient (e.g., from Critical to Medical). The available levels of care are managed in the Dictionary Management section of the Admin Tool or Admin > Settings > Capacity Management component.