Model of Travel
A mode of travel must be selected when a request for a patient transport job is created. This feature is used by administrators to manage and configure the available modes of travel for patient transport requests.
Where you can find this feature: Admin Tool or Admin > Settings > Capacity Management.
How Model of Travel Works
Functionality
Modes of travel must be entered in the Admin Tool or Admin > Settings > Capacity Management component to be selectable when creating transport requests. The Capacity IQ® solution may provide some default modes of travel, which appear grayed out and cannot be edited or deleted.
Permissions Required
Admin Tool Menu permission: Required to access the Admin Tool menu or Admin > Settings > Capacity Management.
Global Admin Tools Permissions-Administrative Controls-Mode of Travel permission: Required to add, edit, or delete modes of travel.
Edit rights: Required to make changes.
Membership Type "All" with administrative rights enabled or Membership Type "Fixed" with campus-level membership and administrative rights enabled for the campus.
Adding a Mode of Travel
Display the Dictionary Management page:
Go to Admin Tool > Dictionary Management.
Go to Admin > Settings > Capacity Management > Miscellaneous > Dictionary Management.
In the Dictionary Name column, click the Mode of Travel link.
Click the Add button to add a row.
In the Campus list, select the campus where the transport jobs requiring this mode of travel will occur.
In the Name column, type a name (e.g., Wheel Chair). The name must be no longer than 50 characters.
In the IVR Code column, type a numeric code greater than 0 for the Interactive Voice Response (IVR) system. The IVR ID must meet the minimum and maximum length requirements set in the Enterprise Wide Settings page (maximum 10 characters).
Click Save.
Editing a Mode of Travel
Display the Dictionary Management page and click the Mode of Travel link.
Make the appropriate changes in each column.
Click Save.
Note: Default modes of travel cannot be edited.
Deleting a Mode of Travel
Display the Dictionary Management page and click the Mode of Travel link.
To delete all modes of travel (excluding default modes and those in use), select the checkbox in the first row and first column.
To delete individual modes of travel, select the checkboxes for them.
Click Delete Selected Records.
When a confirmation message appears, click OK.
Note: The mode of travel to be deleted must not be associated with a transport request in the last 7 days. Deleted modes of travel will still be visible in historical reports.
Default Mode of Travel
The default mode of travel is determined by the most recently selected option. For example, if "wheelchair" is selected for the most recent transport job, it will be the default selection for the next transport job until a new mode of travel is chosen.
To update the default mode of travel: Admin > Settings > Capacity Management > Enterprise Information > Pick your campus > Global Settings > Transporttracking.
Workflows
Accessing Dictionary Management on the IQ Platform
Click on the Admin Tab.
Go to Settings and select Capacity Management from the drop-down list.
Under the Miscellaneous heading, select Dictionary Management.
Creating a Mode of Travel
Under Dictionary Management, select Mode of Travel.
Click Add on the top right-hand side.
Select the Campus in the Campus drop-down.
Enter the Value in the Name box.
Enter the Value in the IVR ID box.
Click Save.
Modifying a Mode of Travel
Under Dictionary Management, select Mode of Travel.
Find the Mode of Travel to modify and update to the new value.
Click Save.
Deleting a Mode of Travel
Under Dictionary Management, select Mode of Travel.
Find the Mode of Travel to delete and click the box in the left column.
Click Delete Selected Records.
Note: The mode of travel to be deleted must not be associated with a transport request in the last 7 days. Deleted modes of travel will still be visible in historical reports.