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Notification History Report Description - Capacity IQ® Transport
Notification History Report Description - Capacity IQ® Transport
Joe Caffrey avatar
Written by Joe Caffrey
Updated over 2 weeks ago

TransportTracking™ Notification History Report Description

Permissions Required

You must have the following permission to generate this report:

  • Run Any Reports, Including Those That Reveal Patient Information

Purpose

The Notification History Report gives an overview of notifications that have been sent to TransportTracking™ application users during the date range and time periods selected on the Report Criteria page for the selected campus. It is an easy way to see the number of notifications or alerts that were sent about a specific job or transporter.

Note: See About the Report Data for restrictions concerning users and beds that appear on the report.

Report Parameters

If the report is in .pdf format, then criteria selected when the report was being generated appear under Report Parameters. An example is the name of the campus selected when the report was generated.

About the Report Data

For base unit, only notifications and alerts about jobs or employees associated with the selected campus appear on the report. If a job's origin or destination location is within a campus, then the job is associated with the campus. If an employee's base unit is within the campus, then the employee is associated with the campus.

If the report is in unformatted .xls format, then data appears in simple rows and columns and is not totaled, summarized, or grouped. This format is suitable for performing your own calculations and analysis.

Data is sorted in one of the following ways, depending on sort selections made when the report was generated:

  • Date Sent—In chronological order, by date and time that the message was sent.

  • Employee—Alphabetically, by last name of the employee whom the message concerns.

  • Recipient—Alphabetically, by last name of the employee or supervisor who received the message.

  • Job ID—In numeric order, by the identification number of the transport job.

  • Type—Alphabetically by the type of message.

Notification History Report Column Descriptions

The following information appears in the columns on the Notification History Report.

This column...

Displays...

Date Sent

The date and time that the message was sent.

Type

Displays whether the message was an alert about a job or an employee status, a notification to an employee about an available job, or a notification that the user subscribed to. An example is Notification-Employee Paged for Job.

Job ID

Identification number of the transport job. This number is generated automatically when the job is requested.

Employee

The last and first name of the person whom the message concerns. For example, if the message is a notification about a job in the In Progress status, the last and first name of the employee who put the job into In Progress status appears. If it is an alert about an employee in Available status, that employee's name appears.

Message Text

Full text sent in the message.

Examples

  • TT APPOINTMENT MADE, JOB #123456 FOR Smith FROM 1B REHAB HLD 03 TO VISITORS ENTRANCE AT 10/07 4:45 PM, BY WHEELCHAIR

  • JOB FOR YOU, CALL 54321

This column...

Displays...

Recipient

Last and first name of the person who received the message.

Destination

Application / Device Type

Destination / Notification Method

Description

Desktop

Screen Alert

Flashing red notification. User can view detailed message defined in Global Settings and subsequently access Patient details form.

Pager

SNPP

Device ID. User can view detailed message defined in Global Settings

Email

SMTP

Email address. User can view detailed message defined in Global Settings

Nurse Mobile

Handheld-P

Push notification (Banner), limited information. Prompt user to access in-application message OR detail card

Handheld-A

In-Application notification. Prompt user to access in-application message OR detail card

Transporter Mobile

Handheld

Push notification, Prompt user to access jobs information

EVS Mobile

Handheld

Push notification, Prompt user to access jobs information

Success

Yes means that the message was sent successfully. However, this does not guarantee that the intended recipient got the message. If the Alert button at the top of the screen is indicating that a screen alert has been received, the message will be included in this history, even if the user has not yet clicked the Alert button to view the message.

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