Permissions Required

You must have one of the following permissions to generate this report:

Run Any Reports, Including Those That Reveal Patient Information
Run Only Reports That Do Not Reveal Patient Information

Purpose

The Notification History Report provides an overview of notifications sent to BedTracking® application users within the selected date range and campus. This report allows users to review the number of notifications or alerts sent regarding a specific bed or employee.

Note

See About the Report Data for restrictions concerning users and beds that appear on the report.

Report Parameters

If the report is in .pdf format, criteria selected when the report was generated appear under Report Parameters (e.g., the selected campus).

About the Report Data

For base units, only notifications and alerts about jobs or employees associated with the selected campus appear in the report.
If the location (bed) associated with the bed cleaning job is within a campus, then the job is associated with the campus.
If an employee's base unit is within the campus, then the employee is associated with the campus.
Only notifications and alerts from within the selected date range and shifts appear.
If a shift starts on the end date of the report and ends the next day, data from the entire shift is included.
- Example: If the report end date is September 2, 2012, and a shift starts at 11:00 PM on September 2 and ends at 7:00 AM on September 3, then data from the entire shift, including September 3, will be included.
If the report is in unformatted .xls format, data appears in simple rows and columns without totals, summaries, or grouping, allowing users to perform their own calculations and analysis.

Data Sorting

The report is sorted based on the selection made when the report was generated:

Date Sent – Chronologically by the date and time the message was sent.
Employee – Alphabetically by the last name of the employee whom the message concerns.
Recipient – Alphabetically by the last name of the employee or supervisor who received the message.
Bed ID – Numerically by the IVR ID number of the bed.
Notification Type – Alphabetically by the type of message.

Notification History Report Column Descriptions

The following information appears in the columns of the Notification History Report.

Column Name	Description
Date Sent	The date and time the message was sent.
Type	Displays whether the message was an alert about a job or an employee status, a notification to an employee about an available job, or a user-subscribed notification. Examples: Notification-Employee Paged for Job and Alert-No Coverage.
Bed ID	If the message concerns a bed cleaning job, the IVR ID code of the associated bed appears. This code is used in the Interactive Voice Response (IVR) telephone system to identify the bed. If the message is not about a bed cleaning job, this column is blank.
Employee	The last and first name of the person whom the message concerns. Example: If the message is a notification about a job in In Progress status, the employee who put the job into In Progress status appears. If it is an alert about an employee in Available status, that employee's name appears.
Message Text	The full text sent in the message. If the Type column displays Notification-Employee Paged for Job, this column displays the text New Job, the associated bed, and the bed’s status (e.g., Dirty or Clean Next). Example - NO COVERAGE ALERT: BED: 0025-02523-02 BED ID: 0252302 STATUS: Dirty ZONE: 10
Recipient	The last and first name of the person who received the message.

Destination / Notification Method

The Notification History Report includes details on how the notifications were delivered.

Application / Device Type	Destination / Notification Method	Description
Desktop	Screen Alert	Flashing red notification. User can view detailed message defined in Global Settings and subsequently access the Patient Details form.
Pager	SNPP	Device ID. User can view detailed message defined in Global Settings.
Email	SMTP	Email address. User can view detailed message defined in Global Settings.
Nurse Mobile	Handheld-P	Push notification (banner) with limited information. Prompts the user to access the in-application message or detail card.
Nurse Mobile	Handheld-A	In-application notification. Prompts the user to access the in-application message or detail card.
Transporter Mobile	Handheld	Push notification prompting the user to access job information.
EVS Mobile	Handheld	Push notification prompting the user to access job information.

Success

Yes – The message was successfully sent. However, this does not guarantee that the intended recipient received the message.
If the Alert button at the top of the screen indicates that a screen alert has been received, the message is included in the history, even if the user has not yet clicked the Alert button to view it.