About
Directors, Managers, and Escalations resources will be asked to help resolve problems tied to patient placement. This workflow will cover how to mark issues as resolved.
Steps
Open up a case in Edit Mode and navigate to the Case Log on the right side of the screen.
Locate the Issue that you want to resolve and select Mark Resolved.
Add a note to explain how the issue was resolved.
If you need to undo, select Unresolve.
Select Save.
Best Practices
None
Related
Upcoming