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Target Physician Communication - Transfer IQ®
Target Physician Communication - Transfer IQ®
Joe Caffrey avatar
Written by Joe Caffrey
Updated over 6 months ago

About

Target Physician Communication is the first section within the Communication tab. Its main purpose is to track multiple stages of communication to/from physicians.


Steps

Within this section you’re able to add communication to multiple physicians by adding a communication card for each.

Adding a Physician Card

Each card has various data points that track stages of communication.

  • Begin by searching for a physician from the list.

  • As normal, you can use the Information Icon to find more information about the physician or use the search for a physician if you do not find the appropriate one.

  • Once you select the appropriate physician select Add to display that physicians card.

  • The most recent physician will appear at the top.

Progressing the Physician Card

Each stage is associated with a button. We’ll go over each and a brief description of how they’re used.

  • Contacted

    • Select the Contacted icon each time you call/leave a message/talk to a physician.

    • You’ll be prompted to select a mode of contact. Select the appropriate one and click document contact.

    • Your events will display in the Case Log as well as the Physician Log.

  • Call Returned

    • Select this stage when you’ve received a call back from a physician that was contacted.

    • As normal the events will appear in the Case Log and Physician Log.

  • Conferenced

    • Select this when speaking with multiple physicians.

    • Events will appear in the logs.

  • Cancelled

    • Select this when needing to end communication with a physician.

    • Once this option is selected populate the Cancel Reason or Declination by typing to populate from a list.

    • Update the Associated Facility by populating from a list.

    • If you need to add multiple reasons for a cancel, select the Add Another Declination link.

    • Once satisfied, select Document Cancellation to submit the cancel and log the event.

  • Consulted

    • Select this when gathering more information from the physician about the patient.

    • You’ll be asked to populate one or multiple facilities associated with the consultation. Populate these by typing and selecting from the dropdown list.

    • Select Document Consult to submit the event and leave a log

  • Accepted

    • Use this option when a physician agrees to accept the patient.

    • Populate the Associated Facilities as normal.

    • Select Document Acceptance to submit and log the event.

  • Accepted

    • Use this option when a physician agrees to admit the patient.

    • Populate the Associated Facilities as normal.

    • Select Document Admission to submit and log the event.

  • Declined

    • Use this option when a patient is declined.

    • Once this option is selected populate the Decline Reason or Declination by typing to populate from a list.

    • Update the Associated Facility by populating from a list.

    • If you need to add multiple reasons for a cancel, select the Add Another Declination link.

    • Once satisfied, select Document Cancellation to submit the cancel and log the event.


Best Practices

None


Related

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