About
Target Physician Communication is the first section within the Communication tab. Its main purpose is to track multiple stages of communication to/from physicians.
Steps
Within this section you’re able to add communication to multiple physicians by adding a communication card for each.
Adding a Physician Card
Each card has various data points that track stages of communication.
Begin by searching for a physician from the list.
As normal, you can use the Information Icon to find more information about the physician or use the search for a physician if you do not find the appropriate one.
Once you select the appropriate physician select Add to display that physicians card.
The most recent physician will appear at the top.
Progressing the Physician Card
Each stage is associated with a button. We’ll go over each and a brief description of how they’re used.
Contacted
Select the Contacted icon each time you call/leave a message/talk to a physician.
You’ll be prompted to select a mode of contact. Select the appropriate one and click document contact.
Your events will display in the Case Log as well as the Physician Log.
Call Returned
Select this stage when you’ve received a call back from a physician that was contacted.
As normal the events will appear in the Case Log and Physician Log.
Conferenced
Select this when speaking with multiple physicians.
Events will appear in the logs.
Cancelled
Select this when needing to end communication with a physician.
Once this option is selected populate the Cancel Reason or Declination by typing to populate from a list.
Update the Associated Facility by populating from a list.
If you need to add multiple reasons for a cancel, select the Add Another Declination link.
Once satisfied, select Document Cancellation to submit the cancel and log the event.
Consulted
Select this when gathering more information from the physician about the patient.
You’ll be asked to populate one or multiple facilities associated with the consultation. Populate these by typing and selecting from the dropdown list.
Select Document Consult to submit the event and leave a log
Accepted
Use this option when a physician agrees to accept the patient.
Populate the Associated Facilities as normal.
Select Document Acceptance to submit and log the event.
Accepted
Use this option when a physician agrees to admit the patient.
Populate the Associated Facilities as normal.
Select Document Admission to submit and log the event.
Declined
Use this option when a patient is declined.
Once this option is selected populate the Decline Reason or Declination by typing to populate from a list.
Update the Associated Facility by populating from a list.
If you need to add multiple reasons for a cancel, select the Add Another Declination link.
Once satisfied, select Document Cancellation to submit the cancel and log the event.
Best Practices
None
Related
Upcoming