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Variable Users Cannot Run Archive Reports - Capacity IQ®
Variable Users Cannot Run Archive Reports - Capacity IQ®

This article will explain why variable users cannot run archive reports.

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 6 months ago

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There may be reports of a Campus Dropdown being blank when running reports from the archive. One of the first things to check is if the user has a Variable Membership. Variable users are not able to run reports from the archive due to their Membership.


Solution

  • Users with Variable Membership have a temporary daily membership each time they login.

  • In order to run reports against archive, the user membership needs to remain constant.

  • If a variable user is required to run archive reports then the following options exist:

    • Switch their account to fixed.

    • Create a secondary login for the user with fixed membership.

    • Have someone else with fixed membership run archive reports for them.


Related

  • Upcoming

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