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Assistant Column Missing in Staff Assignment - Capacity IQ®
Assistant Column Missing in Staff Assignment - Capacity IQ®

The article will explain how to add the Assistant column.

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 6 months ago

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You may find that the Assistant column is missing from your Staff Assignment screen. The functionality of the Staff Assignment View is tied to the console view you have loaded in Patient Tracking Portal. We’ll cover what to look for.


Solution

  • Close out of Staff Assignment.

  • Skim your PatientTracking Portal view for the column of Assistant. This is required here to show in staff assignment.

  • If it is not on your console, navigate to View Options → Configure Columns, then search and add the column of Assistant.

  • If you do not see this option you may need a manager or administrator to adjust this for you.

  • Once this column is added, open Staff Assignment, and confirm that you now see the Assistant column here as well.


Related

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