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Archive Failure - Capacity IQ®

How to check if your archive failed.

William Pelino avatar
Written by William Pelino
Updated over 10 months ago

About

How to check if your archive failed.


Solution

To check the archive:

  • Navigate to Admin Tool → Archiving

  • Locate the Archive Status Column. This will indicate the archive status.

  • If you see the archive has failed, let the process run again at it’s scheduled time.

  • If the archive fails consecutively, or has no End date, you will want to contact TeleTracking Support.


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