About
A patient bed is not showing on the bed Dashboard.
Solution
Go to Admin Tool
Select Unit/Zone/Location Management
If you know the name of the location, you can click on Locations and search by name.
Or you can search by Unit
In the list of units, select the one you need.
You will see the locations for the unit.
Select the Location
A new window will appear.
Click on the Bed Settings tab
To display your bed, you must Enable Show on Bedboard
Click Save or Save and Close
To confirm, go to BedTracking and your bed should now be showing.
Note: TeleTracking Support is unable to change or enable settings in a production environment.
Note: If you are unable to enable any settings, or do not have the ability to navigate to the sections mentioned above, please reach out to your Supervisor, Internal Help Desk, or Internal Teletracking Administrator so they may assist you.
If you have the incorrect Location Type selected you will get an error.
