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Electronic Bedboard® Tooltip not showing - Capacity IQ®
Electronic Bedboard® Tooltip not showing - Capacity IQ®
William Pelino avatar
Written by William Pelino
Updated over 6 months ago

About

The electronic bedboard is not showing information when hovering over a bed and beds are also unable to be clicked on.


Solution

  • To resolve this, follow the steps below.

  • Open the electronic bedboard.

  • Click View Options

  • Set "Show all units" from yes to no.

  • Click Save and click OK on the warning that may appear.

  • Once these steps are complete, verify this resolves the problem.

  • Then make sure to save the console associated with the electronic bedboard.

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