About
A unit is not showing on the electronic bedboard.
Solution
Go to Admin Tool
Select Unit/Zone/location management
Select Units
Select your unit from the list
Go to Unit PreAdmitTracking Settings
For the Show on bedboard setting, click to Enable
To confirm that your unit shows, click the electronic bedboard® icon and select your bedboard.
Click View Options
Click the unit picker (magnifying glass)
You should see your unit. Check it then hit Select.
Now your unit will show on the electronic bedboard®.
Note: TeleTracking Client Support is unable to change or enable settings in a production environment.
Note: If you are unable to enable any settings, or do not have the ability to navigate to the sections mentioned above, please reach out to your Supervisor, Internal Help Desk, or Internal Teletracking Administrator so they may assist you.