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PIN - Capacity IQ®

Definition of Personal identification number (PIN)

William Pelino avatar
Written by William Pelino
Updated over 6 months ago


Scope

  • If PINs are enabled in the Capacity IQ®, users must enter them (in combination with their IVR user IDs) on a telephone to access the Interactive Voice Response (IVR) system to enter, change, or accept assignments.

  • In addition, if the Enterprise Wide setting for Patient Tracking Portal called PIN Required is enabled, then ward staff members who use the Patient Tracking Portal® application on an interactive wall display must use their PINs in conjunction with their IVR ID numbers to sign in to the wall display

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