Responsibility + Scope
Clients will be responsible for creating and maintaining all areas within a users profile.
TeleTracking Client Support is unable to make any changes in a users profile.
Teletracking Client Support can answer questions, and help provide guidance on areas that could be updated to help resolve an issue.
Profile Tab
Row 1
User login ID
Can be alpha numeric
Login Type
MSAD
Standard
Password
Reset
Resetting Passwords
IVR ID
Must be numeric
PIN
Only needed if certain features are used.
PreAdmitTracking Default Console View
Console a variable user will load if the unit/cluster doesn’t have a default console
PatientTracking Portal Default Console View
Console a variable user will load if the unit/cluster doesn’t have a default console
Alias
Alias to be displayed in Portal
Default View Group
Console a variable user will load if the unit/cluster or user doesn’t have a default console
Vocera User ID
Associate User ID with the Vocera system
Row 2
Last name
Home Telephone
Work Telephone
Cell
Email
Row 3
First name
ADTID
Device Method
Select…
No device
Fixed
Device is assigned
Variable
Must select device when logging in via IVR
Device IVR ID
Only available if Device Method is Fixed
If Device has * in front of the IVR ID, it is assigned to another user. Can be assigned to you anyway.
Membership Type
All
Only a membership of All can assign another user the membership of ALL
Variable
Prompted to select membership upon logging in
Fixed
Membership is assigned
Base Unit
Affects things such as the user’s access to data on reports
Base Location
Used for base location for a transporter or a transport job requester
Row 4
User abbr.
Language
English (United States)
English (United Kingdom)
Spanish
Role
Enter the role from the Roles Tab
Staff Type
Title
Level
Level 1-5
Used to determine the different levels of management for alerts
Employee Category
Used as a reporting filter
Post dispatch paging
Used to receive the transport job details on alpha pager
Membership & Assignment
Membership
Units/Clusters in membership
Displays the following:
Enterprise
Campus
Unit
Cluster
Admin rights
If this is not enabled, the users will see the options in the Admin Tool but all of the screens will be blank
Tr Assignment
Select…
No assignment
All
When users have an assignment of All, they are not assigned to a specific zone or section and can be dispatched to jobs in any zone or section of the campus when they are logged in to the Interactive Voice Response (IVR) system.
Fixed
They are automatically designated to be dispatched to jobs that are in a specific zone
Fixed and Exclusive
They are automatically designated to do transport jobs that are going out of or coming in to specific zones or sections
NONE
No assignment but NONE is still linked to the campus
Variable
When users have variable assignments, they must indicate specific sections and zones when they log in to the Interactive Voice Response (IVR) system in the Capacity Management Suite™ system each day
BedTracking Assignment
Select…
No assignment
All
When users have an assignment of All, they are not assigned to a specific zone or section and can be dispatched to jobs in any zone or section of the campus when they are logged in to the Interactive Voice Response (IVR) system.
Fixed
They are automatically designated to be dispatched to jobs that are in a specific zone
NONE
No assignment but NONE is still linked to the campus
Variable
When users have variable assignments, they must indicate specific sections and zones when they log in to the Interactive Voice Response (IVR) system in the Capacity Management Suite™ system each day.
User Notifications Tab
Notification Groups
Notifications vs. Alerts
Notifications are triggered based on an action
Alerts are triggered based off of time
Notifications can be delivered in one of the three methods:
Paging Device
Email
Screen Alert
Delivery Methods
Delivery Time
When I am logged in
Specific Time Range
Can not setup times to range over midnight
Typically setup for 12:00 AM to 12:00 AM
Job Alert Matching
Against my assignment
Against my base campus
Job Notification Matching
Against my assignment
Against my membership
TransportTracking Tab
Status
Status job is in
Recipient Qualification
Origin Match
Destination Match
Either Match
BedTracking Tab
Status
Status bed is in
PreAdmitTracking Tab
Discharge Timer
Threshold 1
Threshold 2
Send Alert for patients whose Home Unit is …
Assigned Bed Timer
Threshold 1
Threshold 2
Send Alert for patients whose
Admit Source
Target Unit
Origin Unit
Origin Unit or Target Unit
Observation Timer
Threshold 1
Threshold 2
Send Alert for patients whose Admit Source is
Occupied Timer
•Discharge
•Send Notifications for Patient Discharges in Campus
•Location Change
•Send Notifications for Patient Location Changes in Campus
PatientTracking Portal Tab
Care Progression Threshold Alert
Enable Warning
Enable Alert
Send Alert for patients whose home unit is
For Care Progression Groups
Patient in Isolated Location
Enable/Disable
Send Via
Screen Alert
Full Screen Alarm
Patient Walkout
Enable/Disable
Send Via
Screen Alert
Full Screen Alarm
Staff Assistance Requested
Enable/Disable
Send Via
Screen Alert
Full Screen Alarm