Info
The placement activated notification (which is subscription-based) triggers when a user clicks the date in the 'Requested' column of a list view to activate the placement or a placement is activated through your ADT system.
You may subscribe to receive notifications about the events. Notifications are only sent for activated placements that appear in the list views that you selected when you subscribed and that are in the console that you have loaded currently.
Notification not received
If there is a situation where a notification was not received by unit that a patient notification was not received, you will need to check the following:
Ensure that you have the correct console.
If the console is unknown, it can be found within the users profile.
Once you have the console name you will need to go to Capacity IQ® PreAdmit
Click on Notification Settings
Confirm that the Bed Assigned and Unit Targeted is enabled (note that Placement Activated might need to be turned on as well.)
Once you have confirmed that the events are enabled you will need to click on Adv. Filters.
Within advanced filters, you will need to check the following:
Confirm that Placement Status is populated
Confirm that the Combine above filters by is set to AND
Under PreAdmit and Pending Transfers:
Incoming/Outgoing Patients - is set to Incoming or Outgoing
Requests - is set to Activated.
Hit save if needed.
You will need to make sure the preadmit patient is activated for the notification to be sent.
You can tell if the patient has been activated by looking in the Patient Audit for the activation.
PRO TIP: In the patient audit report you can hit Control F to find the placement activated faster.