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The Bed Assigned patient notification (which is subscription-based) triggers when a patient has been assigned to a location either manually or through your ADT system.
You may subscribe to receive notifications about the events. Notifications are only sent for patients assigned to beds that appear in the list views that you selected when you subscribed and that are in the console that you have loaded currently.
Notification not received
If there is a situation where a notification was not received by unit that a patient notification was not received, you will need to check the following:
Ensure that you have the correct console.
If the console is unknown, it can be found within the users profile.
Once you have the console name you will need to go to PatientTracking Portal
Click on Notification Settings
Confirm that the Bed Assigned is enabled.
Once you have confirmed that the events are enabled you will need to click on Adv. Filters.
Within advanced filters, you will need to check the following:
Confirm that Placement Status is populated
Click to the right of Placement Status and select “Assigned”
Confirm that the Combined above filters are set to AND
Under PreAdmit and Pending Transfers:
Incoming/Outgoing Patients - is set to Incoming or Outgoing
Requests - is set to Activated or Unactivated.
Hit save if needed.
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