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Quick Reports not Loading - Capacity IQ®
Quick Reports not Loading - Capacity IQ®
William Pelino avatar
Written by William Pelino
Updated over 6 months ago

Info


  • When running a quick report you might encounter the following error or one similar.

    • “An error has occurred. Please retry your action. If the error continues, contact your system administrator.”

  • When encountering this kind of error, you will want to run the report as a Standard Report (Capacity IQ® Report) and not Quick Report.

    • If the report is not listed within the Standard reports, you will need to look at the report descriptions to find one that will fit your needs.

Quick reports

  • The “Quick Reports” Icon is located in ribbon on the top section of each page

  • Quick Reports will run be only for the section you are currently viewing. You cannot access another section’s Quick Reports unless you switch to that section.

    • Example - If you are in Capacity IQ® EVS and want to run the “Placements By Physicians” report then you will need to switch to Capacity IQ® PreAdmit to run this Quick Report, as it is not in the quick reports for Capacity IQ® EVS.

Standard Reports

  • Standard Reports are located within the Clinical Operations and Care Support tabs.

  • Standard Reports are called Capacity IQ® Reports

  • The Standard Reports(Capacity IQ® Reports) will list all available Capacity IQ® reports

  • You can run these reports within the Standard Reports (Capacity IQ® Reports).

  • When adjusting the parameters of the report it will assist in providing more specific results.

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