About
Creating A Transport Request
Steps
Logging In
Launch TeleTracking and input your User Login ID and Password. Click the Sign In button.
From the Care Support menu, click the TransportTracking ™ option.
Click on the Patients tab.
Choose your search method (Last Name or ID) then type the patient information and click Search.
Patients matching the search criteria will be displayed. Click on the name of the patient you wish to have transported.
Transport Request form will appear or the Patient Transport History will be displayed for patients with previous transport activity. If the Transport History appears and there is not a Pending, Dispatched, or In Progress job click the Add Patient Request button to display the request form.
Change the “Origin” or “Destination” by clicking the small magnifying glass.
Click on the following:
Enter the location name in the “Search Text” field.
Hint: Less text is best.
Click the “Check All” box.
Click on the “Click to Search” button
Highlight the Location
Click the “Select Location” button
Select the “Mode of Travel”, “Isolation Type”, and “Travel Requirements”.
Select “Job Status”. Choose, “Pending” if you want the patient moved now.
Or “Appointment” to schedule a time.
Click Save and then Close.
Job Status Type Definitions
Job Requests without a date or time assigned. Must be released (to pending status) or canceled.
Job Requests that are scheduled for a specific date and time. Will become pending automatically at the lead time of the job destination.
Job Requests that are currently in the queue and are waiting to be dispatched to a transport.
The transporter has been assigned to the request. The transporter is on the way to retrieve the item.
The transporter has entered a delay while they are dispatched. The item has yet to be moved.
The transporter is now moving the item to the destination.
The transporter has entered a delay while they are moving towards the destination.
The transporter has requested help. This will cause a delay as the transporter waits.
The transporter has reached the destination. The Job is finished.
The job has been canceled.
How To
Release a Possible Job — A Possible job exists for a patient. Recommended Action: Release the possible job when the patient is ready transported. To release a possible job, click on the Possible status (Poss) button and select Release.
Sequential Transport Requests — Pending, Dispatched, or In Progress job exists for a patient. Recommended Action: Add a sequence by opening the job (click on the job number) and clicking the Add to Sequence button.
Update patient location — The patient's current location is not their room. Recommended Action: Check the origin, and correct it if necessary (see step 5 of “Creating a Transport request” on reverse).