Lead Time Overview:
Definition: Lead time is the period before a scheduled transport job enters the Pending queue for dispatch, ensuring timely arrival at the appointment.
Purpose: It ensures that patients or items arrive at their appointments on time.
Detailed Example:
Scenario: A patient has a 10 AM X-Ray appointment.
Lead Time Configuration: Set to 30 minutes.
Process:
At 9:30 AM, the job status changes to Pending.
The job enters the queue, allowing 30 minutes for dispatch and transport.
The transporter picks up the patient and ensures arrival by 10 AM.
Configuration:
Admin Tool: Lead time is configured in the Admin Tool or via Admin > Settings > Capacity Management.
Automation:
The system automatically updates the job status to Pending, so manual intervention by the requester is not needed.