Alarms Reports Descriptions

Which patient or staff member triggered an alarm.

When and where the alarm was triggered.

Which staff member acknowledged the alarm, and when.

Patient Walkout Alarm—A patient walkout alarm is helpful for units with certain patient populations, such as dementia patients or prisoners. If a patient wearing a TeleTracking RTLS badge leaves the unit where their home location is and that patient is not accompanied by a staff member wearing a badge, then a device called a beacon that is installed outside the patient's home location unit detects the patient's badge. An alarm sounds and a warning appears on staff members' computers, and an email can be sent automatically to one or more email addresses when this alarm is raised. Pieces of equipment called exit monitors are installed at exits in the units. After a staff member's badge has been scanned at an exit monitor, the alarm will be disabled temporarily 1) for the number of seconds configured in the Admin Tool or in Admin > Settings > Capacity Management so that one patient can also exit OR 2) until after one patient exits the unit (whichever comes first). Sometimes patients who require walkout alarms are on the same unit with patients who do not. On the Patient/Placement Details form in the PatientTracking Portal® or PreAdmitTracking® Application, nursing unit or placement staff can select the Patient Walkout Alarm Opt Out check box for a patient who does not require a walkout alarm.

Important Note!

Isolated Location Alarm—The isolated location alarm is helpful for locations where patients who are at risk for falling might be alone, such as shower rooms or bathrooms. After a patient who is wearing a TeleTracking RTLS badge has been in an isolated location for the number of minutes configured in the Admin Tool or Admin > Settings > Capacity Management component without a staff member who is wearing a badge, the alarm will sound and a warning will appear on staff members' computer screens in the PatientTracking Portal® application, and an email can be sent automatically to one or more email addresses. If a staff member enters the isolated location and then leaves while the patient is still there, the timer that counts the number of minutes that the patient has been alone starts over again.

Important Note!

Staff Assistance Alarm—If a staff member presses a button on their staff badge to indicate that they need someone to come and help them, an alarm will sound and a warning will appear on other staff members' computer screens in the PatientTracking Portal® application. If the staff member presses the button at a time when the PatientTracking Portal® application is not open on any unit staff member's computer, then an email can be sent automatically to one or more email addresses indicating that help is needed.

Important Note!

You must have the PreAdmitTracking® application permission called Run Any Report, Including Those That Reveal Patient Information to generate a Patient Isolated Location Alarm or Patient Walkout Alarm report.

You must have the PreAdmitTracking® application permission called Run Any Report, Including Those That Reveal Patient Information OR Run Only Reports That Do Not Reveal Patient Information to generate a Staff Assistance Alarm report.

Only alarms that were raised within the date and time range selected appear on the report. For example, if the date range May 5, 2014 through May 5, 2014 was selected and the time range 7:00 AM to 3:00 PM was selected, then only alarms that were raised between 7 AM and 3 PM on May 5 appear on the report.

Only alarms that were raised within the selected campus are included. If specific units were selected, then only alarms that were raised within those units are included.

The report shows either staff members or patients, depending on the selection made for Alarm Type when the report was generated. If Patient Walkout Alarm or Patient Isolated Location was selected when the report was generated, then the report includes patient information. If Staff Assistance was selected, then the report includes staff member information. Staff members can include temporary or agency employees in addition to employees who are Capacity IQ® solution users and physicians.

If the selected alarm type was Patient Walkout Alarm or Patient Isolated Location and specific patients were selected, then the report shows only data that is related to those patients and that meets the other report criteria. If all patients were included, then data related to all patients and staff members that also meets the other report criteria appears.

If the selected alarm type was Staff Assistance Alarm and specific staff members were selected, then the report shows only data that is related to those staff members and that meets the other report criteria. If all staff members were included, then data related to all staff members that also meets the other report criteria appears. Staff members can include temporary or agency employees in addition to employees who are Capacity IQ® solution users and physicians.

Patient Isolated Location

Patient Walkout Alarm

Staff Assistance Alarm

Alarm Type—Select which type of alarm you would like to see data for Patient Walkout, Patient Isolated Location, or Staff Assistance).

Unit—Select the units that should be included on the report. Click the magnifying glass next to the Units box to display a list of units in the campus that you selected. Select the check boxes for the units that should be included on the report, and then click Select to save the selection and return to the Units box. To return to having all units in the campus included on the report, click the restore icon next to the Units box. If you do not select any units, all units associated with the selected campus will be included.

Staff—If Staff Assistance Alarm was selected in the Alarm Type list, to see the alarms triggered by specific staff members, select the staff member's names. The selected staff members' names and staff types (such as Transporter, Physician, or Nurse) will appear on the report with information about the alarms they triggered when requesting assistance. Click the magnifying glass icon to display the Search Staff dialog box. In the User Attribute list, select First Name or Last Name. In the Filter String box, type part of the staff member's first name or last name (depending on your selection in the User Attribute list). Click Go to display a list of staff members. In the list that appears, select the check box for the staff member who should be included in the report. If the list spans multiple pages, click the numbers or arrows to move to a different page, and then select the check box. Click Selected Staff. To return to having all staff members in the campus included on the report, click the restore icon next to the Staff box. If you do not select any staff members, all staff members associated with the selected campus will be included. If you click the magnifying glass again after you have selected staff members, the previously selected names will be removed.

Patient—If Patient Walkout Alarm or Patient Isolation Alarm was selected in the Alarm Type list, to see the alarms that were triggered by specific patients, select the patients' name. (Patients who were in VisitCancelled or Discharged status during the selected date range are excluded.) The selected patients' names, medical record numbers, and visit numbers will appear on the report with information about when the alarm was triggered, the unit and location where it was triggered, which staff member acknowledged the alarm, and when. Click the magnifying glass icon to display the Search Patients dialog box. In the Patient Attribute list, select Visit Number, Medical Record Number, First Name or Last Name. In the Filter String box, type part of the patient's medical record number, visit#, first name, or last name (depending on your selection in the Patient Attribute list). Click Go to display a list of patients. In the list that appears, select the check box for the patient who should be included in the report. If the list spans multiple pages, click the numbers or arrows to move to a different page, and then select the check box. Click Selected Patient. To return to having all patients in the campus included on the report, click the restore icon next to the Patient box. If you do not select any patients, all patients associated with the selected campus will be included. If you click the magnifying glass again after you have selected patients, the previously selected names will be removed.

Group by—For the Staff Assistance alarm type, you can group data by unit or staff. For the Patient Walkout or Patient Isolated Location alarm type, you can group data by unit or patient. Select whether the data will be grouped by unit or by patient/staff. If grouped by unit, then each unit will appear with data about the alarms under it. If grouped by patient, then each patient name will appear with data about the alarms under it. If grouped by staff, then each staff member name will appear with data about the alarms under it.