Transporter Delay Analysis Report

Purpose

The Transporter Delay Analysis Report provides details about transport jobs that were placed in a delay status. This report is useful in identifying which areas experience the most delays, the reasons for the delays, and which types of delays are most frequent and most time-consuming.

Best Practice Metrics Captured In The Transporter Delay Analysis Report

Metric	Best Practice Goal
Delay Time	< 5 Minutes

Permission Required

To generate this report, you must have the permission called Run any reports, including those that reveal patient information.

About the Report Data

Only transport jobs that meet the criteria selected when the report was generated and that have an origin and/or destination within the membership of the user who generated the report appear on the report.

The criteria that were selected when the report was generated (such the job type—item transport, patient transport, or both) appear on the report.

The report displays only records associated with employees or transporters selected in the report criteria whose membership is within the membership of the user who generated the report. If the user who generated the report has a variable membership, then the user's current membership is used to determine the employee (or transporter) list.

If no individual employees or transporters, or employee categories were selected in report criteria, then the report displays records associated with all employees or transporters whose membership is within the membership of the user who generated the report.

Only employees or transporters who meet the membership criteria listed above and who meet the following criteria appear on the report:

If the employees or transporters have variable membership (or no membership has been designated for them), then their base unit must be within the membership of the user who is generating the report.
Employees or transporters must have:
- A base location base unit that is associated with the campus selected in the report criteria.
- The Transporter Call Flow (Responsible for Executing Transport Jobs) permission. Supervisors who have the Transporter Call Flow permission may be included.
- A valid, saved TransportTracking™ assignment type (fixed, fixed & exclusive, variable, all, or none).
- Performed an action through the IVR or the TransportTracking™ application during the date range selected in the report criteria (for example, signing in or signing out of the IVR or TransportTracking™ application).
Note: Dates and times appear in the format configured in the Admin Tool component or in Admin > Settings > Capacity Management. For example, dates might appear in dd/mm/yyyy format (07/05/2016 is May 7, 2016) and times might appear in twenty-four-hour format (16:00 is 4 PM).

Description

PDF or Microsoft Excel Output

Details for each transport job/transporter/date combination include:

Name	Description
Job ID	Identification code of transport job. Job identification codes are assigned automatically to jobs.
Dispatched	Date and time that job was dispatched before the delay.
In Progress	Date and time that a transporter put the job in progress for the first time.
Completed	Date and time that the job was completed.
Delay Start	Date and time that the transport job entered a delay status.
Patient/Item	Name of the patient of the item (such as Stretcher, Towels) that was transported
Delay Type	If the job was delayed when its status was In Progress, then the delay type is In Progress/Delay. If it was delayed when its status was dispatched, then its status is Dispatch/Delay.
Delay Reason	The description of the reason code that was selected when the job was delayed.
Minutes	The total number of minutes that the transport job was in a delay status.
Total Delay Minutes	Total number of minutes that the transporter was in a delay status for this job.
Average (Avg) Delay Minutes	Total Delay Minutes/Number of times the job was in a delay status.
Std Dev Delay Minutes	The standard deviation of all delay minutes to each delay status.

Microsoft Excel-Unformatted Output

Name	Description
Transporter	Transporter who delayed the job.
First Delay Date	Date on which the job was first delayed.
Job ID	Identification code of transport job. Job identification codes are assigned automatically to jobs.
Patient/Item	Name of the patient of the item (such as Blood Samples) that was transported
Dispatched	Date and time that job was dispatched before the delay.
In Progress	Date and time that a transporter put the job in progress for the first time.
Completed	Date and time that the job was completed.
Delay Start	Date and time that the transport job entered a delay status.
Delay End	Date and time that the delay ended.
Minutes	The total number of minutes that the transport job was in a delay status.
Delay Type	If the job was delayed when its status was In Progress, then the delay type is In Progress/Delay. If it was delayed when its status was dispatched, then its status is Dispatch/Delay.
Delay Reason	The description of the reason code that was selected when the job was delayed.