Senders On Demand Wait Time Report
Purpose
For each cost center that sends transport jobs (contains origins for transport jobs) and meets the criteria selected for the report, the Senders On Demand Wait Time Report (in the Detailed View) displays Pending time, Pick Up (In Progress) time, and Sending Wait Time (duration in minutes from Pending to In Progress status). The Detailed View displays the total number of transport jobs per cost center and per day, the average sending wait time (average duration in minutes from Pending to In Progress status), and the standard deviation of sending wait time. The Summary View displays the total number of transport jobs per cost center, the average sending wait time, and the standard deviation of sending wait time per cost center. This information can help requesters and users in cost centers that have origins for transport jobs to determine how long it might take to complete a transport job.
Description
The following information is displayed on the report.
Only completed, on demand (non-appointment) transport jobs that meet the criteria selected when the report was generated appear on the report.
The criteria that were selected when the report was generated (such as cost centers, locations, and date and time range) appear on the report. Only data for locations within the membership of the user who generated the report appears.
Note: Dates and times appear in the format configured in the Admin Tool component or in Admin > Settings > Capacity Management. For example, dates might appear in dd/mm/yyyy format (07/05/2016 is May 7, 2016) and times might appear in twenty-four-hour format (16:00 is 4 PM).
Each subsection of the detailed report represents a cost center. It includes the following information for each transport job that meets the selected report criteria and has an origin location within the cost center displayed. The summary reports displays total jobs, average sending wait time, and standard deviation wait time for each cost center included on the report (but not for each day included on the report).
Name | Description |
Pending Time (in Detailed View only) | The date and time that each transport job entered Pending status. |
Pickup Time (in Detailed View only) | The date and time that each transport job entered In Progress status. |
Sending Wait Time (in Detailed View only) | Duration in minutes of Pending to In Progress status for each transport job. |
Total Jobs and Cost Center Total Jobs (in Detailed View per day and per cost center and in Summary View per cost center) | The total number of transport jobs. |
Average Sending Wait Time (in Detailed View per day and per cost center and in Summary View per cost center) | Average duration in minutes of Pending to In Progress status for each transport job. |
Standard Deviation Sending Wait Time (in Detailed View per day and per cost center and in Summary View per cost center) | Standard deviation in minutes of Pending to In Progress status for each transport job. |
Note: The bottom of the report displays the total number of jobs, average sending wait time, and standard deviation sending wait time for all cost centers on the report.