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Avg Status Response - Capacity IQ®

How the average status response time is calculated.

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 6 months ago

Term

Avg Status Response


Definition

Average elapsed time from the time the bed was placed in the last unclean status until the bed cleaning job entered the In Progress or Delayed status for the first time.

Calculation: Sum of elapsed time from the bed's last unclean status to when the job was placed in the In Progress or Delayed status for the first time for all beds that the employees received credit for cleaning (if the report data is grouped by bed cleaner) or that were completed (if the report data is grouped by ward) and that were previously in this status / Total number of beds that the employees received credit for cleaning (if report data is grouped by bed cleaner) or that were completed (if report data is grouped by ward) and that were previously in this status


Scope

Average Response and Turn Times for Upgraded/Downgraded Non-Adjusted Job Requests


Aliases

Average status response, avg stat resp


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