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Unable to Delete a Section - Capacity IQ®
Unable to Delete a Section - Capacity IQ®

Error when deleting a section in TeleTracking

Joe Caffrey avatar
Written by Joe Caffrey
Updated over 6 months ago

About

Trying to delete a section may result in an error message stating "Cannot perform action due to association between Section and SectionAssignment."


Solution

The section and everything associated with the section cannot be utilized for 7 days. Once all jobs, transports, assignments etc. associated with the section are archived out after 7 days, the section can then be deleted in Capacity IQ®.

  • If deletion is not wanted due to risk of losing historical data, TeleTracking recommends adding "ZZZ" to front of the section name to place it at the bottom of the list for selection. Communicate with end users to not select sections that have "ZZZ" at the front of the name.


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