Info
Why
Sometimes, it is necessary to change the status of a clean bed to Dirty again (for example, create a cleaning request for a bed that has been marked Clean, but needs to be cleaned again).
However, sometimes a bed is marked Clean and a request to clean it again comes through the ADT system, the IVR, or the Capacity IQ® EVS application because of unusual circumstances.
Example
A patient is discharged.
After the patient leaves the room, an employee cleans the bed and marks it Clean. But because the Admissions and Discharge Department is understaffed, the clean bed is still noted as occupied in the ADT system.
When the ADT system is updated later to note that the bed is no longer occupied, another request to clean the bed could be generated. This could result in an unnecessary duplicate cleaning job for the same bed.
What
The Prevent Method option on the Capacity IQ® EVS Global Settings page of the Admin Tool or Admin > Settings > Capacity Management component allows the administrator to select whether or when a bed that has been cleaned can be marked Dirty again through the IVR (telephone), the Capacity IQ®EVS application (Console user interface), or the ADT system (ADT interface).
Variables
Timer—The clean bed can be marked Dirty again through this source (for example, ADT interface) after the number of minutes specified in the Prevent Time box for this bed in the Ward/Zone/Location Management section of the Admin Tool or Admin > Settings > Capacity Management (for example, 240 minutes).
Note
If a clean bed for which the prevent method is set to Timer becomes occupied before it is marked Dirty again, then it can be marked Dirty before the prevent time expires.
Example
If prevent time is 240, but the bed is occupied 60 minutes after it is marked Clean, and then an employee attempts to mark it Dirty 60 minutes later, the employee will be allowed to mark the bed Dirty, even though 240 minutes have not passed yet. Because the clean bed was officially occupied before an employee attempted to mark it Dirty, it is acceptable to mark it Dirty before the prevent time expires.
Never—Never prevent a clean bed from being marked Dirty again through this source (for example, Telephone), regardless of the prevent time specified for the bed.
Always—Always prevent a clean bed from being marked Dirty again through this source (for example, Console user interface), regardless of the prevent time specified for the bed. A bed can never be marked Dirty through this source
Example
A patient is discharged and the bed has been cleaned. However, the Admissions and Discharge Department is understaffed for the day and the ADT system still indicates that the discharged patient's bed is occupied.
The bed has a prevent time of 240 minutes and the administrator has selected Timer for the ADT interface prevent method. When the patient left the room, an employee cleaned the bed and marked it Clean through the IVR. The bed is eligible to be marked Dirty again through the ADT system after it has been clean for 240 minutes. When the Admissions and Discharge department notes in the ADT system that the patient has been discharged, the bed will not be marked Dirty again unless 240 minutes passed since the employee marked it Clean or unless the bed becomes occupied within that 240 minutes.
This will prevent the ADT system from initiating a duplicate cleaning job for at least 4 hours after the discharged patient's bed has been cleaned.