The BedBoard is failing to give users popup tooltips that show patient and bed information. Clicking beds does not pop up a window as it normally would and hovering over beds does not provide tooltip information.

In the BedBoard's View Options, the option "Show all units View-only bedboard" has been enabled. This setting is intended for whiteboards that do not need to interact with the BedBoard.

Disable the setting for "Show all units View-Only bedboard" in the BedBoard's View Options.