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Unable to modify bed status on Electronic Bedboard® - Capacity IQ®
Unable to modify bed status on Electronic Bedboard® - Capacity IQ®
William Pelino avatar
Written by William Pelino
Updated over 6 months ago

About

Bed Status is greyed out on the Electronic Bedboard® and cannot be modified. This is caused when the location is not assigned to an EVS zone.


Solution

In order for a bed status to be adjusted on the Electronic Bedboard, the bed must be assigned to a zone and the specific user must have Requester workflow in Capacity IQ® EVS group settings.

  1. Navigate to Admin > Settings > Capacity Management > Logical Structure > Unit > Select the specific unit.

  2. Select the specific location that is having issues.

  3. Assign a zone to the specific location:

  4. Ensure that the bed status is no longer greyed out on the Electronic Bedboard® and that it can be modified:


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