About
A pending job in an exclusive zone should drop into the general pool if there are no transporters logged into that zone.
Solution
It could be reported that there were no available transporters in an exclusive zone and a pending job did not drop into the general pool.
Where the confusion might be is with having transporters who are unavailable, rather than not logged in at all.
Transporters who are on lunch/break are still considered to be logged in, so exclusive jobs will not drop into the general pool.
They will stay in a pending status until a transporter returns to an available status.